Refund Policy

Overview

At SkillCraft Consulting LLC, we are committed to delivering high-quality services and ensuring customer satisfaction. Please read our refund and return policy carefully before purchasing any of our services or digital products.

Refund Eligibility

Refunds may be considered under the following conditions:

• Over-Invoicing: If you are inadvertently overcharged, we will issue a refund for the overpaid amount upon verification.
• Duplicate Transactions: Any accidental double payments will be fully refunded upon request and validation.
• Non-Delivery of Services: If the service purchased is not delivered within the agreed timeframe, and no satisfactory resolution is provided, you may be eligible for a full or partial refund.

Non-Refundable Items

• Fees paid for consulting sessions, digital downloads, web-based trainings, or personalized services are non-refundable once the service has been rendered or accessed.
• Any refund request made after 7 days of the purchase date will not be entertained unless there are exceptional circumstances.

Requesting a Refund

To request a refund, please contact us at support@skillcraftconsultingllc.com with your full name, order reference number, and reason for the request. All refund requests will be reviewed and responded to within 5-7 business days.

Final Decision

SkillCraft Consulting LLC reserves the right to approve or deny refund requests based on the merits of each case and the terms outlined above.

Need help?

Contact us at support@skillcraftconsultingllc.com for questions related to refunds and returns.